Blog | Tips and Advice from 81up

The power of customer testimonials in business

Happy New Year! This is our first blog post for 2017 and the entire team here at Shockwave, hope you and your loved ones enjoyed the festive season. We also hope that you’re ready to kick some major business goals this year. In case you haven’t noticed, we’re super pumped and a lot of that…

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A Business Plan – the greatest gift you can give yourself

Well, that time of the year has come and gone once again… if you’re anything like us, you’re probably extremely full from Christmas lunch and too much pudding. Most people look forward to this time of the year because they get an opportunity to slow down, enjoy time with their family and loved ones and…

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Saying thank you to your staff ahead of Christmas

The countdown to Christmas is well and truly on! This makes now the perfect time to think back to when you were an employee. What made you go that extra mile for your employer? What got you motivated to put in that extra little bit of effort, even when you were tired? From our experience,…

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6 easy ways to retain existing customers heading into 2017

We’re approaching a brand new year and for most business owners, that means a fresh start after taking a well deserved break over the festive season. Even if you don’t manage to take a clean break (we know what it’s like, as business owners, our minds are always racing), chances are, business will slow down for a short while….

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Get your December freebie: how to get more repeat customers and generate higher sales

It’s that time of the month again! Freebie time! Yep, as we announced last month, we’re giving you a free giveaway jam-packed with heaps of value in the first blog post of each month. This time around, we’re turning our attention to something very timely given 2017 is approaching incredibly fast: repeat business. And when it…

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Why a CRM has the potential to become one of your most valuable assets

Wouldn’t it be great if you had easy access to what makes your business tick at the click of a button? Sales declines, high client turnover rates, how your sales team is performing… You can see this important information and more with a Customer Relationship Management system, better known as a CRM. You’ve probably heard…

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5 tricks towards successful delegation

Delegation – it’s the ‘d’ word that strikes fear into most business owner’s hearts. As business owners of many successful companies, we have one very important piece of advice to pass on: To maximise your business results and for your own sanity, you’re going to need to become best friends with successful delegation. Time and…

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5 creative ways you can add the festive spirit to your social media marketing

We’re not sure how it happened but Christmas is just a little over a month away… again! The festive season can be a tough one for small businesses – you’re competing with all of the festive noise and ultimately, you know everyone is winding down for the year. It’s also important to keep in mind…

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FREE guide – 10 common objections we all hear from clients

Are you sick of hearing the same old objections from clients? As business coaches who’ve worked with multiple businesses across many different industries, we can promise you one thing: you’re not alone. And when we say you’re not alone, we really mean it. As in, regardless of the industry you’re competing in or your experience…

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6 ways to save one hour each day

If you’re a regular reader, you would’ve read our blog about time being your most valuable asset in business. Why? Here’s the thing about time… however you look at things, we all have 24 hours in one day. No more, no less.  As entrepreneurs and business owners, we love pushing boundaries and working according to…

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